Autoplay Video Ads On Your Website Means You Hate Your Customers

Autoplay Video Ads On Your Website Means You Hate Your Customers

ESPN is going to catch the brunt of my wrath on this topic today, by virtue of hitting me with three autoplay video ads that started upon the page load. But they're far from the only publisher to do this. Over the weekend, I had been hoping to read up on the upset Vanderbilt pulled over Kentucky in the SEC basketball tournament, so I went to this page, only to be blasted out by the loud and unexpected Subway commercial. There is only one reason websites do this sort of thing: because they hate you.

Nobody wins in this scenario except for ESPN, who takes the advertiser’s money and runs, while the reader and the advertiser get screwed. If ESPN was actually in the business of serving their readers and viewers, they’d have done the research to know that users actually hate autoplay video ads (or audio-only ads, for that matter). But like many businesses, they care more about making a buck than they do about their user experience.

I don’t care if whether you’re autoplaying an advertisement or your own content (the autoplay ad was followed by actual ESPN video content), it’s still the least user-friendly thing video is capable of doing online, and it’s time someone called it what it is: antisocial behavior.

Imagine walking into a store, sidling up to the customer service counter, and just as you start to ask a question the employee turns to you and screams their favorite heavy metal song in your face? Would you feel like shopping at that store anymore? Would you even still feel like finishing your question?

And don’t tell me these people are from another generation and are just out of touch. Surely most of the important decision makers at the top content websites these days are Internet users themselves (obviously), and they have to have encountered these autoplay video ads on their own before as a user. I flat out refuse to believe there’s anyone in the marketing world that genuinely thinks this kind of ad is a good thing except for the publisher pocketing the ad dollar.

So why do they persist? Laziness. It’s easier to stay lazy and stay in the status quo than it is to create and sell ad units that actually matter. ESPN just wants to show their advertisers a high number of impressions. And you can’t get nearly as many impressions when the ad requires the user to initiate the video. So they make it auto-play.

It’s the same shady crap publishers have been doing with image slideshows for years. Got a Top Ten list? Make it a slideshow—you’ll get 10 pageviews instead of one, and advertisers love pageviews!!!!!

Of course, the good news is that this will all end very soon—at least on the major content sites. Why? Because the brands are waking up. They've lost enough money buying online video ad clicks, thank you very much. They’re much more interested in user-generated video views, new advances in video ad units, and ads that engage and convert.

So if you care at all about long term success, don’t put auto-playing video ads on your website. And don’t buy ad placement for autoplay video ads on publishers’ sites. Unless, of course, your brand objectives are consumer aggravation and alienation.


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Posted in Video Advertising
About the Author -
Jeremy Scott is the founder of The Viral Orchard, an Internet marketing firm offering content writing and development services, viral marketing consulting, and SEO services. Jeremy writes constantly, loves online video, and enjoys helping small businesses succeed in any way he can. View All Posts By -

What do you think? ▼
  • http://www.facebook.com/profile.php?id=656974794 John Carr

    Looks like the Video ghost removed my comment.

    • http://www.facebook.com/profile.php?id=100002257250543 Monica Nielsen

      really?

  • Arash Beso

    Awesome. and. Amen. Thank you Jeremy.

  • http://www.facebook.com/profile.php?id=1815430958 Jewell Williams

    This was a great article to an annoying practice. If I get slapped with an auto play ad on my first visit and then it happens again on a 2nd visit. I don't go back for any more visit. I don't do TV anymore because I HATE AD's I want to think for myself what is best for me to buy, vote for or listen to. Like you said it is Laziness that keeps the ads going. Again, Great article. Can I put that comment on auto play?

  • http://www.facebook.com/profile.php?id=656974794 John Carr

    Hi Monica, I did make a comment taking a different view to Jeremy Scott's post, and it was mysteriously removed. I always thought the main idea of writing these post was to invite dialogue and discussion. I guess I was wrong. The 'Video Ghost' doesn't seem to want hear any dissenting views.

  • http://www.facebook.com/profile.php?id=100002257250543 Monica Nielsen

    Wow, I thought so 2! It is always best to be open, honest and direct. I always welcome your opinion John. Agree or disagree. We can agree to disagree. ha ha

  • http://www.facebook.com/profile.php?id=501532639 Justin Fadgen

    It would be fair to mention ESPN has a "turn auto play off" feature on the page, which will cookie you as a user that does not want auto play, and will then render videos to you that are click to play.

  • http://www.facebook.com/adamsboarman Adam Boarman

    Jeremy – thank you for posting this article. I couldn't agree with you more. Unfortunately, it seems that even many of the major content sites are still not getting the message. Hopefully they will understand our frustration soon.
    Adam Boarman
    Editor
    Central Florida Arts
    http://cflarts.com

  • Mockababy

    It's an idiotic way of advertising. Some don't even start playing right away so I can at least deal with that shit right off, no, sometimes you're sitting there listening to music on your computer or playing a game and suddenly this obnoxious shit comes out of nowhere and I spend the next 5mins going through my tabs trying to find the offender. I've games in fullscreen that don't let me go to the desktop so I have to shut the entire thing down to deal with that crap. Worst still there are some that I pause to stop, and they stop, for like 10mins and then they start playing all over again, even though I never refreshed the page or anything. Ya, that will really make me want to buy your shit advertisers. I have a long memory for these things and all they do is make me swear to never ever buy anything from the ones who do this and after enough annoyances stop returning to the website altogether. Hope they enjoy losing business.

  • jay

    I found this article by searching "i hate espn's autoplay"

  • Mike

    Its a funny place to end up asking a question like this – but does anyone know where I can find ads like this? As far as I know its not an adsense thing, is it likely implemented by the websites themselves?

    Im working on a site where people can accumulate bitcoin litecoin and other alt coins for reading articles and watching video ads. If anyone has any advice please contact me at cryptofury@gmail.com